Shipping Policy
Shipping Policy
Order Processing Time:
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damaged or Lost Packages:
- If your package is damaged or lost during transit, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible.
- Keep all packaging materials and damaged items for inspection.
Returns & Exchanges:
- For information on returns and exchanges, please refer to our Return Policy.
Contact Us:
- If you have any questions or concerns about your order, please contact our customer service team at xclusive0316@gmail.com.